Enterprise

Personal identity verification

• My identity verification
• Issues with identity verification

Business details

• Business details verification
• Risk management and compliance documentation
• Certification of proof documents

Business address

• Operating address verification
• Issues with operating address verification
• Operating address verification failed

Nature of business

• Nature of business verification
• Additional information for nature of business
• Nature of business verification failed
• Proof for newly incorporated businesses
• Proof for holding companies

Corporate structure

• Identity verification for directors and shareholders
• Verification of a company as director or shareholder
• Proof of authority to open or manage the account

Eligibility Standards

• Unsupported industries
• Supported business legal entities

My account

• Balance top-ups
• Transactions history
• How to make Balance statement

Team

• How to add new team members

Security & Complience

• Two-step authentication
• Forgot password
• Change password
• Antifraud